Let us Manage your Computing Environment

We simplify your IT management processes by taking responsibility for and managing your entire computing environment. We create a single services program customized to your unique needs and requirements. The result is a reliable and affordable computing solution that reduces the headaches associated with managing information technology.

IT Systems Planning TP Systems consultants can work closely with your senior management team to develop IT roadmaps and strategies. We examine the factors, both internal and external, that are critical to the success of your organization, and develop strategies to maximize how information technology can serve your organization’s objectives.

IT Procurement and Deployment

TP Systems can source and deploy from Tier 1 suppliers, such as Microsoft, Tech Data, Ingram and Dell, ensuring the most reliable computing environment over your entire computing lifecycle. We can also provide equipment disposal that adheres to specific regulatory requirements in your industry.

Onsite Support

Our onsite support services are designed for customers who have additional support requirements beyond what our Enterprise Service Desk can provide. Qualified support personnel fix IT problems right the first time, increasing end-user satisfaction and productivity. Onsite service is provided for emergency response, or pre-scheduled based on your specific requirements.

Scheduled Maintenance and Updates

To ensure a smooth-running computing environment, we can provide scheduled operating system and applications patch management. We perform configuration verification and testing to ensure trouble-free implementation.

Proactive Systems Monitoring - Maximizing Performance and Uptime

Preventing problems before they occur ensures system availability and reliability. We can monitor all critical network components such as workstations, servers, applications, websites, network services and network devices to proactively identify potential problems and issues before they arise.

Our monitoring technology is Web-based, requires no agents to be installed on the devices being monitored and can be turned on within hours. Benefits include:

• A single view of your technology environment
• Improved system performance and availability
• Reduced downtime
• Better capacity planning
• Remote access

Data Storage and Archiving

A database system functions best when the storage it operates upon is appropriate and well managed. We’ll ensure this is the case. We provide tapeless enterprise-level data protection. We back up your data, either continuously throughout the day or at pre-set intervals, and provide the proper offsite storage solutions.

Database Support

Database Support Services is an easy, secure and cost-effective solution to manage your database systems. This service will augment your existing database administration staff and provide you access to knowledgeable experienced Database Analysts (DBAs). TP Systems offers a variety of packages to suit your specific needs. Database Support can include flat or tiered pricing. You can also choose between 24x7 coverage or business hours only.

Email and Web Defense

Our information security services enable organizations to establish, implement and maintain risk management strategies that balance priorities and information security needs. We can design and implement reliable and effective solutions that eliminate these risks to your organization. Our range of IT security services:

• Ensuring data confidentiality and use of encryption
• Implementing security in software development life cycles
• Achieving and maintaining compliance with industry regulations, privacy and data security standards such as PCI DSS, HIPAA and PIPEDA
• Controlling user access and identity management
• Effective management of spam, viruses, worms and other malware
• Reviewing the security of existing IT systems and applications
• Designing and implementing secure technical solutions and architectures

Make the Most of the Cloud

Cloud services are designed to eliminate the day-to-day management of technology, allowing companies to more efficiently utilize their resources. As a Microsoft Gold Partner, we work with medium and large sized companies to ensure a smooth transition to Microsoft’s cloud services. We will transfer existing accounts, sites and contents to the cloud in compliance with a rigorous procedure, and within the agreed timeframe.

Our technicians are experienced in transitioning companies from their current on premises implementations to the cloud. As part of our transition services our team of experienced certified Microsoft solution specialists will plan and schedule the move to have minimum impact to your daily operations while ensuring all of your data and email is ready in the new environment.