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Featured Candidates

SENIOR PROJECT MANAGER
SENIOR QUALITY ASSURANCE ANALYST/MANAGER
SENIOR TECHNICAL WRITER

SENIOR PROJECT MANAGER

Background

Experienced senior project manager with over 30 years of results-driven experience in the British Columbia Provincial Government.  Extensive expertise with project management, change management, human resource management and systems development. 

Professional Experience

  • Lead a cross divisional team, with primary responsibility for the Business Transformation
         Project, a $5 million initiative designed to improve service delivery. 
  • Provided strategic planning, direction and management for an umbrella project of business
         initiatives (consisting of 5 project streams structured to address 57 recommendations over a
         3 year period).
  • Lead a team of 65 employees.
  • Responsible for all financial and budgetary issues with a revenue base of $200 million,
         expenditure base of $200 million and a capital budget of $35 million.
  • In-charge of the implementation of a new branch organizational structure.
  • Managed the development and implementation of strategic and business plans.
  • Administered contract planning/strategic sourcing for large RFP's and contracted services.
  • Supervised the implementation of the Financial Remodel Project, an initiative to improve
         financial tracking and reporting.
  • Provided business support services including: human resources, facilities management,
         training coordination and records management.
  • Provided strategic planning, direction and management in the development of the portal
         service for the provincial government corporate portal initiative. 
  • Implemented new Ministry IM/IT desktop infrastructure, including outsourcing of the ongoing
         support component.
  • Introduced a new governance model for IT planning.
  • Developed and implemented a strategic planning process and an Information Resource
         Plan.
  • Directed changes in service delivery from the RFP and contract negotiation stage through the
         project implementation phase, including the development of service level standards and
         quality assurance parameters.
  • Provided strategic planning and direction related to technological initiatives that would
         transform the IM/IT infrastructure to a more effective integrated electronic service delivery
         system.


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    SENIOR QUALITY ASSURANCE ANALYST/MANAGER

    Background

    An accomplished Quality Assurance Analyst/Manager with solid experience through all phases of the Software Development Lifecycle via the creation of complex business systems that enhance business processes and promote significant cost savings. Possess a broad knowledge of systems engineering, systems integration, implementation, and process engineering with specific experience in the Requirements, Development, and QA phases of the SDLC.  Highly focused on maintaining big picture goals and ensuring actions take place within their respective timelines. Excellent communicator, capable of clearly explaining and simplifying difficult concepts to both the business user and technical development teams to facilitate understanding by both parties.

    Professional Experience
  • Identified testing requirements through the review, update, and creation of technical and
         functional documentation which was then used for the development of test strategies, test
         plans, and test cases.
  • Created a comprehensive test strategy and plan for addressing the multiple data sources
         and development phases for the ETL process.
  • Developed PL/SQL scripts and related test cases for validation and verification of data
         transformation from source to targets.
  • Organized developer unit testing into reproducible documentation, scripts, and coding
         comments to be leveraged for system test.
  • Executed system testing of data marts, or cubes, utilizing a custom built web interface
         application and reporting structure based on XML and XSLT solutions.
  • Managed a team of dedicated test resources consisting primarily of Business Analysts and
         government employees with little testing experience. Provided continuous training and
         mentoring throughout the course of the project.
  • Configured and maintained Defect Tracking and other tools for project status and reporting
         purposes. Developed reports for communication of project status.
  • Created a testing environment for the implementation of test automation. This included client
         workstations, LINUX servers, Oracle 8i and MySQL databases, Apache web server, SSH, and
         data mining scripts.
  • Developed automated testing scripts for Build Verification and Regression testing purposes.
  • Functioned as the core tester of the IPX/SPX protocol implementation in Windows 2000
         along with Gateway and Client Services for Netware. Executed testing utilizing Novell 2.x, 3.x,
         and 4.x servers in conjunction with Windows 98, NT 4.0, and Windows 2000 clients.
  • Wrote automation scripts for the testing of network functionality, installation of the latest OS
         build, and integration with other applications. These included TCP/IP, IPX/SPX, Dynamic
         DNS, IIS, MSMQ, SQL Server, and Active Directory.
  • Maintained test lab environment of 70+ Win2K test nodes and a diverse network
         infrastructure consisting of Token Ring, FDDI Link, and Ethernet segments. This included
         constant rotation and integration of new servers, workstations, peripheral hardware, and 3rd
             party drivers for testing purposes.
  • Performed operating system upgrades of critical NTDEV Win2K domain controllers from one
         semi-stable build of Windows 2000 Server to another during its development.
  • Participated in automated load/stress testing and the language localization implementation
         of Win2K.

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    SENIOR TECHNICAL WRITER

    Background

    Experienced Technical Writer for over 20 years writing online Help, user guides, manuals, technical bulletins, FAQs, training materials for the Software Development group and a variety of marketing materials for the Business Development group along with a Masters’ degree in English.  Worked in Technology, Communication and Software industries.  A well-honed ability to interact with high-tech professionals and subject-matter experts.

    Professional Experience
      
  • Supervised a small technical documentation group made up of two other technical writers
         and a technical editor. Assigned, edited and evaluated all work produced by the group.
  • Developed and maintained a style guide for the technical documentation group.
  • Coordinated translation of both online and print documentation.
  • Developed document creation, technical review and storage processes to ensure
         compliance with ISO 9001 standards.
  • Worked with project managers and QA group to ensure documentation was complete and of
         the highest quality when product was released.
  • Wrote SAP documentation and Data Link User's Guide for an Oracle geological database
         application .

    Software Tools
  • Highly proficient in RoboHelp HTML, RoboHelp Classic, Adobe Frame Maker, CorelDraw,
         Word and PowerPoint.
  • Experience with Camtasia, Excel and VISIO.

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